IRIS Top User Satisfaction Scores
April, 2008
IRIS packages
score highest overall satisfaction ratings in new charity
'accounting software' survey, April 2008
The IRIS accounting systems, Exchequer, Chorus
Financials and Accounts Office, have received excellent ratings
from users in a newly published independent charity accounting
software survey. The findings are significant as they form the
first in-depth study of accounting software use in the not for
profit sector.
The IRIS accounting packages scored the
highest overall satisfaction rating in the mid range category
beating Access, Coda, Kypera, Microsoft, NetSuite, Sage, Pegasus
and SAP. Across all categories, small, medium and large accounting
packages, IRIS
received the second overall highest average
satisfaction score of 2.33. Respondents were asked to rate the
software on its functionality, its compatibility with not for
profit accounting requirements, cost, ability to integrate with
other systems, financial reporting, web enablement and ease of use
on the basis of ‘very good’ being equal to 3 points, ‘good’ being
equal to 2 points and 0 points being awarded to a system considered
‘poor’.
As a result of the merger between IRIS with CS
Group in June 2007 which brought together a number of specialist
business and accounting solutions designed for not for profit
organisations, the newly formed IRIS Group now provides the widest
range of tailored products in the not for profit sector. The Group
has approximately 1500 pot for profit customers and 52 of the top
100 charities use IRIS solutions.
Backed by 30 years of experience, the IRIS
commitment to the whole customer experience is its trademark and is
evidenced by a customer retention rate of 95% across the group;
recognised as one of the highest in the software
industry.
Read full survey in charity
finance website
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